Head - Retail Operations

Job Title : Head - Retail Operations

Job Purpose - Create business plan and retail strategy in conjunction with Business Head.

- This role is responsible for the financial success and smooth operation of the business\ stores.

The people I need to work with Within function :

- Business Head

- Retail Buyer

- Retail planner

- Retail Ops Manager

- Visual Merchandiser

- Store Managers\FCs

- Marketing manager\PR Outside function

- Logistics

- External agencies

What is that I need to do : Create retail strategy for the business - store roll outs, profitability of the stores, product line, merchandising, branding.

- Understands Inventory, category, margins, profitability, PSPD.

- Plan, forecast, report on sales, costs and business performance, according to company/brand requirements.

- Develop strategies and plans for business expansion and future development.

- Partner and guide buying team on creating the right product and price mix.

- Plan and implement retail store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image, in line with brand standards

- Manage costs and overheads, and all factors affecting the profitable performance of the business.

- Seek and continuously develop knowledge and information about competitor's activity, pricing and tactics, and utilize the information to maximize business opportunities.

- Review overall store performance on key KPIs- performance, merchandising, audit scores and manpower.

Experience: - At-least 15-20 years of experience, handled large format business and a large number of stores, in hardcore retail companies with ability to drive overall business results - store roll out, merchandising, marketing plan, people.

- Attitudes: - High on Energy/ Hands on

- Should have run and has been accountable for P&L

- Open to travel