recruitment operation at Avtar
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Head - Retail Banking Operation - BFS (10-20 yrs)
- Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
- Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales
- Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
- Ensure all components of the branch sales model function as per design
- Complaints Handling
- Review Branch Operations reports
- Managing teller operations and vault
- Branch Merchandising & co-ordination with Marketing at product level
- Review vault register and Key Registers
- Review Suspense & Dummy accounts
- Ensure compliance with Banking rules, Regulations & Procedures
- Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
- Adherence of sales process & Operational Checklist.
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