Head - Retail & Alternate Channel

Retail & Alternate Channel Head

- Oversee end to end operations of the car care studio right from prospecting, shortlisting, agreement signing to inauguration in line with the signed off strategy for the channel

- Formulate the best-in-class SOP and quality checks to ensure the CCS operations are in the best interest of the company and all CCS consistently deliver superior customer service

- Working closely with the technical team ensure the studio employees are trained adequately on the products and services and do refreshers in adequate intervals

- Ensure the Branding, merchandising and the layout of the outlet in line with the signed off design

- Ideate and execute with the help of the team and agency innovating marketing programmes to increase footfall of studio and uphold the reputation of the brand and service

- Deliver the top line sales plan signed off for the vertical monthly/annually

- Build adequate prospect pipeline and deliver the total CCS footprint plan signed off for the country with timelines

- Only female candidates with relevant retail, franchise experience will be eligible