Head - Recruitment Operations - Staffing firm

Head of Recruitment Operations - Large Staffing firm

Roles & Responsibility :

- Develop strong and constructive relationships with business stakeholders, TA leadership, key HR contacts, as well as across the broader

- Gain a sound understanding of the assigned business/s (structure, nature of their work and business challenges faced) to enable anticipation of businesses future recruitment needs, ensure sourcing strategy is aligned with these requirements

- Ensure effective and high-quality regular weekly, monthly and quarterly communication with the hiring manager community and various key senior business stakeholders, facilitating a consultative recruitment experience through knowledge and intelligence sharing, as well as accurate reporting.

- Become a key contact point for recruitment, sourcing or strategy queries/issues that arise pertaining to the RPO team. Actively seek and act on feedback from key stakeholders to drive optimum solutions for both parties.

- Analyze and communicate to client/s Solutions peer's recruitment trends, results, and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk

- Communicate the process and benefits of the solution and Solutions membership to key stakeholders, including changes in process, new initiatives/ projects, and additional service offerings

- Governance and Compliance (Team, Recruiting Numbers, Policy, Process, Procedure)

- Extensive experience in Sourcing and hands-on recruiting will be key to this role

- Regular Team/recruiting numbers/SLA's review

- Recruitment Process Delivery & Enhancement

- Monitor or manage the delivery of recruitment assignments according to the agreed recruitment process, SLA's compliance and legislative requirements ensuring all required activities are completed and documented accordingly

- Ensure the team is fully utilizing the ATS/recruitment systems in the manner outlined and agreed in the Operations Manual

- Ensure team is fully briefed on contractual recruitment delivery process to include in-scope activities, SLA's, mandatory recruitment activity stages and team responsibilities

- Working with the broader Client TA Team and the Sourcing & Internal Mobility Leads to develop an effective Talent Pool framework for all Business units, to include: job segmentation, defined sourcing strategies, and articulated engagement plan per role type.

- Ensure ongoing continuous improvement and value add initiatives to improve team efficiency

- Lead a team of 100+ members

Qualifications :

Skills :

- Leadership skills and ability to drive results in a matrix environment

- Strong written and verbal/presentation skills

- Ability to write client-oriented communications e.g. emails, job descriptions

- Ability to give presentations to clients ranging in group size of one to fifteen

- Functional personal computer/software knowledge

- Proven ability to manage many projects/tasks at the same time

- Proven ability to perform under pressure and under tight deadlines

- Ability to interact with people at all levels of an organization and to develop strong client relationships

- Market trends orientation

- Data analysis & trending

- Influencing skills