Head - Recruitment - KPO/BFSI

Opportunity with Financial KPO (Insurance) based in Pune.

- To hire 350+ members for Pune location.

Key Responsibilities :

- Hiring for the BPO division which is currently starting at Pune .

- Coordinate process improvements, tools and technology in a consistent manner across business groups

- Leverage/manage resources to respond quickly to changing business needs

- Proven customer focus approach to exceed the expectations of internal and external customers

- Ability to multi-task to balance strategy with implementation

- Innovative team player, with good judgment and ability to build strong team partnerships in a matrix environment

- Effective communicator with proven track record of establishing effective partnerships

- Computer proficiency with related technology systems and managing efficient recruitment workflows

- Partnering closely with the HR team to supports the delivery of recruitment services to all Hiring Managers and new hires.

- Vendor management.

General administration :

- Provide support to the team with reporting and administration as required

- Contribute to the development of policies and processes as well as system changes as required

- Assist the management on talent acquisition strategies

- Maintain and update database information on an ongoing basis

- Be the central point of contact hiring for the BU.

The successful candidate should have:

- Relevant exp. of 10-12 years in hiring in financial KPO/BPO

- Strong ability to pick up new systems and processes

- Excellent team management and organization skills

- Strong written and verbal communication skills

- Ability to deliver results/meet deadlines under pressure

- A team player, willing to work stretch hours if required

- Positive attitude in learning and towards changes

Jayeeta