Head - Quality Control & Assurance - Retail

Head - Quality Control & Assurance

Key Responsibility :

- Supervises staff and oversees product development procedures to ensure that products meet quality and efficiency standards.

- The quality control manager will periodically audit the vendors to ensure that the standards are met in line with agreed norms and standards.

- The quality control manager will also work with clients (Design team/Marketing/Sales) to ensure the final products meet their needs and requirements in line with mutually agreed standards.

Quality Control Manager Responsibilities :

- Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.

- Periodic audits to ensure that factory infrastructure and manpower are in line with agreed norms and standards.

- Devising ways to improve the manufacturing process to ensure higher-quality goods.

- Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them.

- Setting the requirements for raw materials from suppliers and monitoring their compliance.

- Supervising inspectors, technicians, and other staff members and providing guidance.

- Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with health and safety guidelines.

- Overseeing product development procedures to identify any deviations from quality standards.

- Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.

- Keeping accurate documentation and performing statistical analysis.

- Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.