DCDC Kidney Care - Head - Quality & Business Excellence

JOB DESCRIPTION :

Quality & Organizational Excellence :

- Ensure all department SOPS are drafted & reviewed periodically

- Measure Policy/Process compliance and variance (as deemed necessary by CEO) through quarterly audits, patient feedback calls & unit remote surveillance.

- Generate the unit-level quality scores and drive improvement initiatives to enhance the quality score.

- Consumable and chemical quality control.

- Convene review meetings, exercise leadership and drive improvement initiatives.

- Achieve necessary Quality Accreditations

Training :

- To ensure all centers are having awareness related to quality processes & E&S

Partner Satisfaction :

- Continuous engagement with all partnership hospitals and ensure partner satisfaction.

Environmental & Social Management :

- Implement the E&S system across entire organization.

- Connect with investors and timely submission of E&S reports to Board of Directors.

Entrepreneurship - DCDC Academy of Healthcare :

- As, acting Director of the Academy, manage the overall operations of the academy.

- Identify the training projects of strategic importance and achieve year on year profitability.

REQUIRED SKILLS :

- Proven experience in the Job role. Min 10 years

- Mandatory - Knowledge on NABH/QAI standards. Certified NABH auditor preferred

- Knowledge on IFC Environmental & Social Standards

- Certified Lean Six Sigma professional - Green Belt and above

- Business Excellence & Quality Control Tools & Techniques

DESIRED SKILLS :

- Leadership & Team Management

- Corporate Communications & Conflict resolutions

- Finance Management, Budgeting and Business Modelling

EDUCATION :

- Medical Graduation

- MBA from TOP Tier Colleges