Head - Projects - Construction

Job Description: Project Management

Job Title: Director-Operations

Reporting to: Business Head- PjM, India

Job Summary:

Responsible for managing all aspects related to the operations and for the successful delivery of projects as per standard processes and as laid down playbooks, IMS (Integrated Management Systems) processes. Responsible for managing a team of internal or external project management professionals in support of business unit initiatives and regional operating plans. The regional teams will coordinate the resources within the team to effectively deliver services.

Essential Duties And Responsibilities Include The Following:

Drives Business Results:

- Construction Operations Manager will develop operational plans, project schedules and goals that achieve overall operational efficiency.

- Enforce implementation of internal and client driven processes and protocols on project and business level across India

Financial Oversight:

- Ensure accuracy of all financial and metric data that will be tracked in accordance with contractual requirement Reviews and analyzes company expenditure, financial, and operation reports to determine requirements needed for increasing/insuring profitability.

- Coordinate with operational personnel to ensure total project(s) budgets are met.

- Meet with project implementation teams on Pan- India basis to establish project requirements and schedules

- Monitor the overall project requirements to ensure successful delivery and custoomer satisfaction

- Assemble, lead, and manage a team of internal and external professionals

- Inspect projects to ensure conformance with local and country codes and in accordance with contract

- Ensure adherence to processes/workflows developed as part of the - service delivery model- and IMS protocols

- Build strong relationships with internal and external partner's in order to deliver effective services

- Track progress of projects against goals, objectives, timelines, and budgets, and review the reports on risk status. Monitor expenses to ensure they fall within the prescribed budget

- Manage project team by providing direction and leadership

- Undertake regular client meetings as per formal calendar regarding project matters, value additions, future business opportunities, etc.

- Work closely with other functional areas of the organization, project contractors, internal team members, external collaborators, customers and suppliers

- Build strong relationships and collaborate with other lines of business in CBRE in India and outside India

- Act as - content expert- for the team and share best business practices with teams

- Ensure adherence to processes/workflows developed as part of the - service delivery model- through an effective audit control mechanism

- Other duties may be assigned

Additional Responsibilities ( Including Above ) Of Operation Head ( India ):

Assist the Business Head PjM-India in the following:

- Manpower Planning and Hiring.

- Business Development Planning and Projection.

- Assessing and taking measures to meet Client's expectations through constant interface with the Client.

- Provide a periodic update of the service delivery of the assigned projects and propose methods to strengthen the same in case of any deficiencies.

- Fee payment tracking / recovery

Supervisory Responsibilities:

Manage a work unit and/or group. Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports. Assist in hiring, terminating, compensation, and performance evaluation.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience:

Bachelor's / Master's degree from recognized college or university and a minimum of 15+ years of related experience.

- Demonstrated management skills to deal with issues ranging from senior level to administrative.

- Demonstrated leadership and team building skills.

- Strong oral and written communication, negotiation and analytical skills.

- Excellent interpersonal and organizational skills with the ability to manage multiple projects simultaneously.

- Proven record of providing excellent internal and external customer service.

- Must be available to work after hours and on weekends and travel as necessary

Communication Skills:

Ability to comprehend, analyze, and interpret complex business documents. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management. Ability to motivate employees and client groups to take desired action.

Reasoning Ability:

Ability to solve problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.

Scope Of Responsibility:

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.