Head - Project Sales - Internet/Online/Retail - North/West

Head - Projects (north/west)

Key Responsibilities :

Relationship Management :

- Independently manage key high value builder accounts and key influencer accounts associated with them

- Identify the key external influencers accounts which are associated with key Builder accounts (Architects, Interior designers, etc.)

- Identify the key people within key external influencer accounts who influence kitchen and wardrobe fittings purchase and build strong relationships with them"

Planning :

- Prepare periodic sales plan (monthly, quarterly and annually) for the region

- Set volume and value targets for the zone under purview and ensure the targets are being met regularly

- Decide annual marketing marketing plan and budget

- Initiate and implement sales processes and tools like salesforce, CRM etc. which best fits the company's current and potential requirements"

Sales & Marketing :

- Participate in sales pitches or presentations to key builder and influencer accounts

- Suggest marketing initiatives to promote the brand and the product at the regional level "

Customer Satisfaction :

- Coordinate with internal departments to service customers as per their expectations

- Seek customer feedback and facilitate redressal of any complaints/ issues

- Ensure overall customer satisfaction"

Team Management :

- Guide the key account managers in the region and help them achieve targets

- Support the key account managers in senior level meetings

- Appraise the team as per company policy

- Ensure data compliance in reporting project information"

Market Intelligence :

- Keep track of the industry trends and competition

- Keep track of key builder accounts and their projects

- Identify new potential key accounts

- Benchmark performance of peers in the region with own team's performance "

Reviews :

- Conduct periodic reviews of the productivity, status of key projects being tracked, order booking and revenue collections for the zone

- Chalk out an action plan based on zonal reviews and provide intervention as and when necessary

Education : MBA (Candidates with Engineering background will be preferred)

Experience:

- 12-15 years in sales after MBA

- Extensive experience in project sales for construction industry is necessary

- Prior experience in modular kitchens / wardrobes is preferable"

Attributes :

- Excellent personality and communication skills

- Self-driven and result oriented

- Ability to network with and influence senior people and excellent negotiation skills

- Ability to understand commercial and technical aspects of products