Head - Product & Portfolio Management - Bank

Core Responsibilities :

- Ensures tracking and maximizing the Product health parameters such as Spends, SPC and activation and track them against the budgeted targets

- Monitors closely the product feature utilization on a month on month basis and provide Product v. Customer profiling to assess the uptake of the features and their role in customer engagement

- Regularizes the Product Feature Reiteration Campaigns to create more customer awareness

- Drives Channel Sourcing MIX Management to ensure proper channel

- Publishes month on month Acquisition and sourcing mix MIS to ensure proper sourcing mix

- Tracks and manages the product stationery keeping it updated and policy compliant

Xsell Program :

- Manages Retail Asset and CASA Liability Bundling Program to drive cross sell

- Drives opening up CC Cross sell channels and manages the existing alternate channels like

CASA bundling :

- Manages Saving Account Cross Sell Program targeted at the Open market CC customers

- Manages the Product insurance feature and partner interaction.

- Ensures setting up of Process and closure for systematic updation of insurance coverage for the LE and upgraded cards

People Management Responsibilities :

- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.

- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.

- Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.

- Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks

Risk and Internal Control Responsibilities

- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, and reputational and audit risks as instructed by the departmental manager.

- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.