Head - Product - Collections/Debt Recovery Platform

Job Title: Head of Product - Collections/Debt Recovery Platform

Location: Gurugram

Overview: We are seeking a dynamic and results-driven individual to join our team as the Head of Product for our Collections/Debt Recovery platform. As the Head of Product, you will play a crucial role in defining and executing the product strategy, enhancing the platform's capabilities, and ensuring optimal user experiences for our clients in the collections and debt recovery industry.

Responsibilities:

1. Product Strategy and Vision:

- Develop and articulate a clear product vision aligned with the company's strategic goals in the collections and debt recovery space.

- Drive the product roadmap, prioritizing features and enhancements to meet the evolving needs of clients and industry regulations.

2. Team Leadership:

- Lead and inspire a cross-functional product team, fostering innovation, collaboration, and a customer-centric mindset.

- Provide mentorship and professional development opportunities for team members.

3. Product Development:

- Oversee the end-to-end product development lifecycle, from ideation to implementation, ensuring timely delivery of features and improvements.

- Collaborate with engineering, design, and data analytics teams to bring innovative solutions to market.

4. User Experience and Compliance:

- Champion a user-centric approach to design, focusing on creating intuitive and efficient workflows for clients in the collections and debt recovery industry.

- Collaborate closely with compliance and legal teams to ensure the platform adheres to industry regulations and data security standards.

5. Data-Driven Decision Making:

- Leverage data analytics and customer feedback to make informed product decisions, drive continuous improvement, and measure the success of product initiatives.

6. Market Analysis and Industry Trends:

- Stay abreast of industry trends, market dynamics, and emerging technologies related to collections and debt recovery.

- Utilize market insights to identify opportunities for product differentiation and enhancements.

7. Stakeholder Communication:

- Effectively communicate product updates, performance metrics, and future plans to internal teams and external stakeholders.

- Collaborate with sales and marketing teams to develop positioning and messaging strategies.

Qualifications:

- Proven experience (8+ years) in a senior product management role within the collections, debt recovery, or financial technology sector.

- Strong understanding of collections and debt recovery processes, compliance requirements, and industry best practices.

- Demonstrated success in developing and launching products that address specific industry challenges. Experience of building Saas platforms is desirable.

- Excellent leadership, communication, and interpersonal skills.

- Analytical mindset with the ability to synthesize complex information into actionable insights.

- Bachelor's degree in business, finance, technology, or a related field. Advanced degree (MBA) is a plus.

If you are a strategic thinker, passionate about advancing collections and debt recovery solutions, and thrive in a collaborative environment, we invite you to apply and contribute to our mission of providing innovative tools for efficient and ethical debt recovery.