Head - Presales - IT

Skills Required:

- Should have team management experience with leading, mentoring, and managing the Presales team, ensuring that team members are motivated, skilled, and aligned with company goals.

- Should have the deep technical knowledge and real-world usage of the application and operating system environments.

- Should have strong knowledge of Windows/Linux operating systems.

- Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols, Virtual Private networks, Active Directory and other directory services, protocols such as SAML, SSL, https, etc.

- Should have a good understanding of security products such as firewalls, VPN, ZNTA, CASB, SASE, Identity federations etc.

- Should have sound knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop/ VMware Horizon/ WVD/ MS RDP etc.).

- Should be proactive, self-motivated and should be able to partner closely with the sales Account Manager.

- Should have the ability to map customer's requirement to the company product.

- Should be able to articulate the advantages and disadvantages of the offerings based on real-world examples.

- Should have the ability to conduct conversations with prospective clients and convey both the technical and business merits of our solutions.

- Should be willing to travel to customer locations based on requirements.

- Should have knowledge in solution designing/ Solution architecting and capacity planning.

- Should be aware or up to date with latest happenings in similar technologies, continuous evaluation of same solution offerings and understanding the gaps between products.

- Should be open to travel.

Good to have:

- Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc.

- Prior knowledge of Accops products.

- Customer interactions at management level.

- Knowledge of windows server/windows- 10/RDS license.

Soft Skills Required:

- Strong communication skills (both written and verbal) is a must.

- Clarity of thought

- Leadership skills

- Proactive

- Self-motivated

- Logical bent of mind (Analytical)

- Team player

- Flexible/adaptable

Role and Responsibilities:

- Learn & certify in on the Company's products.

- Post-certification, one should be able to articulate and describe company products during presentations & white-boarding sessions with customers.

- Should conduct interactive demonstrations remotely or physically.

- Pre-sales Account team management.

- Solution Designing, sizing, and deployment of Accops products and related 3rd party products.

- Prepare competitive study documents and architecture documents.

- Build, improve and maintain a high standard of pre-sales and post-sales support.

- Create knowledgebase around the product, including Articles, tutorial videos creation, FAQs and best practices documents.

- Manage customer expectations and demonstrate a strong follow-up on customer inquiries.

- Give technical training to partner's sales and pre-sales team.

- Create & define a statement of work and handover to the implementation team for project delivery.