Head - Presales - IT

Role and Responsibilities:

- Learn & certify in the Company's products.

- Post-certification, one should be able to articulate and describe company products during presentations & white-boarding sessions with customers.

- Should conduct interactive demonstrations remotely or physically.

- Pre-sales Account team management.

- Solution Designing, sizing, and deployment of products and related 3rd party products.

- Prepare competitive study documents and architecture documents.

- Build, improve and maintain a high standard of pre-sales and post-sales support.

- Create knowledge base around the product, including Articles, tutorial videos creation, FAQs and best practices documents.

- Manage customer expectations and demonstrate a strong follow-up on customer inquiries.

- Give technical training to the partner's sales and pre-sales team.

- Create & define a statement of work and handover to the implementation team for project delivery.