Head - P&L - eCommerce Startup

Head Profit & Loss for Mumbai

Company: Fast growing ecommerce start-up.

Reporting to: COO & CEO

Education Qualification: MBA/ PGDBA/ PGDBM

Experience required:

- 8 Plus years post qualification experience; in Ecommerce Management, Product Development, Omni Channel, Vendor Management, Business Development.

- At least 2 years of experience as P&L Leader in a start-up.

- Exposure to Sales & Marketing would be an added advantage. Person who can set up and run ecommerce.

- Should have held Ecommerce responsibility or should have operated as a strong leader in a larger company in the Retail / Consumer Goods/ FMCG / personal care Industry.

- Should have handled end to end Ecommerce Management - Category Management, Product Development, Omni channel, Digital Marketing, Inventory Management, P&L.

Skills Required :

- History of quickly gaining credibility, partnering with business leaders and exhibiting executive presence.

- Proven ability to articulate business plans, strategies and formulate concise solutions to complex problems. Good leadership skills.

- Excellent consultative, interpersonal, communication and presentation skills.

- Ability to champion continuous change and consult with versatility.

- Previous proven work in analytics and planning would be a plus though not mandatory.

- Ability & willingness to work in an unstructured environment.

Scope of Work:

- Completely responsible for establishing and growing the online-business model and run it like an independent business unit. Shall be the Profit-center head.

- Formulate & execute company's growth strategy.

- Working closely with the other stake-holders within the organisation and integrate the online and offline business in order to achieve synergies. Demonstrated ability to develop or enhance web-based services that meet consumer needs or solve business problems.

- Heading the P&L of the business end-to-end, doing leadership across online retail.

- Conduct P&L target setting, planning and execution. Undertake process reengineering and development of strategies to optimize cost and increase efficiency.

- Define and monitor KRAs and KPIs for the operations team; ensure it is in line with the business objectives. Continuously monitor and evaluate goals and identify opportunities for improvement.

- Ensure best in-class service metrics - problem identification, initiative ideation and execution to ensure the same.

- Identify opportunities for business expansion in new markets and execute launches across the same.

- Lead business planning and strategy creation efforts for the business / vertical line

- Partner and collaborate with central strategy and business development leaders to drive innovation and diversification agendas.

- Acquire merchants, build a robust pipeline, expand market reach, manage customer satisfaction, logistics, operations, acquire talent, etc.

- Build teams & processes. Train, mentor and retain talent.

- Collaborate with design, product and technology teams to ensure product roadmap is in-line with business priorities.

- Evaluate and identify appropriate technology/distribution platforms for delivering the company's services.

- Ability to communicate effectively on the growth strategy to investors, management, staff, partners, customers, and stakeholders.

- Lay down a whole systems framework and processes for all stores and online processes.

- Shall be responsible for technology innovation and how it can we leveraged for further improving the business needs

- Strong stakeholder management. Both internal as well as external. Manage vendor relationships.

- Over viewing the complete daily operations of the online-business and laying down systems and process, distribution model, marketing.

Work Days: 6 days a week for extended hours. Work in an unstructured work environment.

Key Skills: Profit & Loss Leader, Sales Head, P&L Head, Merchant Acquisition Leader, Director P&L