Head - Operations & Supply Chain - D2C/Retail

Head Operations & Supply Chain- D2C/Retail

Role & Responsibilities :

- Understands organization's requirement and incorporates it into operation planning to ensure complete customer satisfaction.

- Understands strategic business requirement of the organization and takes responsibility for continuous improvement and development of new product/process targeted at meeting the future needs of the organization.

- Responsible for 3 key functions : logistics, warehousing/ fulfilment, and demand planning.

- The incumbent would be responsible for offline and online supply chain management.

- Designing policies, overseeing customer service and implementing technology solutions.

- Managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy.

Critical Requirements :

- 10-12 Years of Experience from FMCG or Retail Sector

- Engineering degree is must, Full time MBA in Supply Chain/ Operations would be preferred

- Leadership skills, with steadfast resolve and personal integrity.