Head - Operations - SME - NBFC

LOOKING FOR CANDIDATES WITH EXTENSIVE EXPERIENCE IN SME- OPERATION FROM BANK/ NBFC BACKGROUND

Experience: 8-12 yrs of relevant experience

Location: Mumbai

Job Responsibilities:

Operations & Financial Accounting

- Create, develop, manage and drive the entire "Operations, Loan Management & Customer Service" department

- Responsible for managing the related technology system, team, infrastructure and competence development and improvement.

- Create systems, process, team and infra to Aid in smooth processing and ultimately effective disbursals of the sanctioned transactions.

- Ensure effective adherence to the operations and accounting policies as laid down by the company and as per the regulatory and legal frame work.

- Custodian and owner of all the "Operation" policies and manuals and their effective and timely updation, compliance and implementation.

- Ensure that all customers receive welcome letters, interest certificates or any other communication as required on time.

- Manage entire process of safe custody & storage of customer and collateral documents and their retrieval.

- Manage the entire process of closure of loans and issuance of NOC. Create proper check and balances and reporting.

- Liaison with the finance team of the company to ensure proper recon of the funds disbursed.

- Ensure the proper, timely and effective financial accounting for the SME & Retail assets business & management and regulatory reporting therefore. Efficient and effective fund management in liaison with the central finance & treasury department of the company.

- Manage all vendors associated with the Operations department.

- Manage the entire Operation Department cost and budgets.

- Manage effective after sales service process and very high standard of service quality

Interested candidates can send your resume at consult@hcapital.in

Manju Radhakrishna
hCapital