Head - Operations - Mutual Fund

Head - Operations - Mutual Fund

Talent Profile - Head Operations

Location: Mumbai

Position Grade: Deputy Vice President/Vice President

Function: Operations and Customer Services

Qualifications:

- Post Graduate / CA / MBA

- NISM MF certification mandatory

Work Experience (highlight) :

- At least 10 - 12 years of prior mutual fund experience in handling Mid & Back office Operations / Banking / Investor services and related activities

Core Responsibilities:

- Treasury / Back office operations, Banking Operations, Custody trade and settlement Operations, Investor Services, R&T Operations, Fund Accounting, Unit Administration etc.

- Hands on operations experience in additional products such as ETFs, Passives, Index Funds, New age digital payment gateways, etc.

- Managing service providers - custody & FA relationship, RTA including call center, Banking, monitoring their SLA's

- Managing audits - Internal, Statutory, Regulatory

- AMC Branch coordination - to exercise daily controls, ensure minimal complaints and quick resolution

- Review the existing policies and guidelines on an ongoing basis including policies and guidelines updations as per regulatory and internal norms

- Team management

- Update and implement necessary changes in process flow basis updates from regulatory bodies like SEBI and AMFI for changes in guidelines

- Work closely with other Business Heads of investments, technology, risk, products, sales to analyze and identify process gaps, if any and drive solutions

- Cash management function i.e. coordinating with various Asset Management Company (AMC) branch locations / RTA locations / Banks / Stock Exchanges for daily inflows / outflows of funds

- Exercise control over various reconciliations provided by service providers such as mutual fund bank accounts, unit capital for schemes of mutual fund

Talent Attribute:

- Hands-on experienced operations person in Mutual Funds / AMC

- Sound knowledge of investment products

- Working knowledge of the MF systems, preferably Hexagon

- Ability to analyze & interpret data, information and performance; create reports, dashboards

- Excellent communication skills - both written and verbal

- Good presentation skills

- Take ownership - research, diagnose, troubleshoot and identify solutions to resolve any issues

- Strong process knowledge of the function