Head - Operations - Internet/Online

Head of Operations

- Lead, motivate, counsel, develop and coach Operations team.

- Process mapping and process analysis skills to conquer process roadblocks;

- Identify, facilitate and implement process improvement ideas to improve efficiency;

- Preparing / collating and analysing MIS and ensure accurate and timely reporting to all stake holders;

- Enforce adherence to Compliance Practices, SLAs and TATs among the Sales Team;

- Expand scope of operations to add value to the Sales Team;

- Relationship building with the Sales Team;

- Effective liaison with various departments within the Company.

- Proactively identify problems and presenting solutions.

Pooja Mishra
9810168467
Chasseurr