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13/07 Priyanka S
Recruiter at hCapital Business Consulting Private Limited

Views:2251 Applications:640 Rec. Actions:Recruiter Actions:52

Head - Operations - FinTech (9-17 yrs)

Bangalore/Mumbai/Delhi NCR Job Code: 949957

- Lead financial services product deployment


- Build operations team for financial services and manage delivery including customer support

- Analyze and advise improving engagement, Perform UAT

- Develop SOP, FAQ and deployment related product requirements, Report metrics for delivery of financial products

- Understand voice of customer and translate into product requirements

- Deep Understanding of any one or more major part of financial services

Banking

Insurance

Payments

Investments

Lending

- Understanding and knowledge of operations for any financial services business

- Experience of managing operations team helping with financial services delivery at a large business

- Knowledge of tools and products managing operations team

- Strong with excel/numbers and analytics driven

Women-friendly workplace:

Maternity and Paternity Benefits

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