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23/05 Veena
Recruitment Consultant at Utkarsh Staffing Solutions

Views:1861 Applications:403 Rec. Actions:Recruiter Actions:52

Head - Operations - eCommerce (10-20 yrs)

Bangalore Job Code: 1099560

We have an opening as a Head-Operations with one of our Ecommerce Client.

Job Location : Bangalore

Job Description :

- Formulate business strategy with others in the executive team to enable on-ground productivity and speed.

- Design policies that align with overall strategy of the business

- Implement efficient processes and standards both on production, safety and six sigma processes in the plant.

- Coordinate customer service operations and find ways to ensure customer retention and delight.

- Ensure compliance with local (e.g. data protection, key process protection, plant compliances on safety standards)

- Oversee the implementation of technology solutions for the inside out operations scale and stock/inventory management.

- Manage contracts and relations with vendors, partners and other stakeholders

- Evaluate risk and lead quality assurance efforts

- Oversee expenses and budgeting to help the organization optimize costs and benefits

- Mentor and motivate teams to achieve productivity and engagement

- Report on operational performance and suggest improvements

Must Required Skiils :

- Proven experience as Head of Operations, Operations Director or similar leadership role

- Familiarity with all business functions including HR, finance, supply chain and IT

- Experience with implementing IT systems

- Knowledge of data analytics and reporting

- Good with numbers and financial planning

- Outstanding communication and negotiation skills

- Excellent organizational and leadership ability


Women-friendly workplace:

Maternity and Paternity Benefits

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