Head - Operations - Consumer Durables

Industry : Internet/eCommerce

Company size : 10 - 15 employees

Headquarters : Mumbai

Type : Privately Held

Founded : 2017

Job Description - Operations Head

- Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.

- Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.

- Build relationships within the company and with external parties, such as suppliers or distributors.

- Collaborate with Sales, Operations, and Customer Service teams

- Suggest solutions for process improvements

- Train and evaluate others

- Provide constructive feedback

- Work with finance, sales, and manufacturing team to determine best vendors and distributors

- Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws.

- Diagram supply chain models to help facilitate discussions with customers.

- Negotiate prices and terms with suppliers, vendors, or freight forwarders.

- Monitor supplier performance to assess ability to meet quality and delivery requirements.

- Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.

- Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.

- Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.

- Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.