Head of Operation Job Description : Objectives of this Role : - Collaborate with executive-level management in the development of performance goals and long-term operational plans - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration - Set strategic goals for operational efficiency and increased productivity - Work with project managers in the development of financial and budgetary plans - Analyze current operational processes and performance, recommending solutions for improvement when necessary Daily and Monthly Responsibilities : - Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives - Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals - Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks - Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs - Uphold organization policies and standards, ensuring legislative regulations are followed - Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment Skills and Qualifications : - Bachelor's degree/PG in business administration or related field - 10+ years senior leadership role in the appropriate field - Superior knowledge of multiple operational functions and principles, including quality, customer service, service excellence production, and employee management - Proven ability to plan and manage operational process for maximum efficiency and productivity - Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands - Strong working knowledge of industry regulations and legislative guidelines Preferred Qualifications : - Experience with budget and business plan development - Proven ability to develop innovative solutions for increased productivity - Superior negotiation skills in both internal and external settings - Masterful organizational, communication, and leadership skills, demonstrated by previous professional success - Strong working knowledge of data analysis and performance metrics using business management software (e.g., SAP, ERP, CRM)

Delhi NCR

Head - Operations - BFSI 

Head - Operations - BFSI  ,Job Description for Head - Operations - BFSI  in Windows Consultants in  Delhi NCR for (10-18) years of experience. Apply Now!

Job Description for Head - Operations - BFSI  in Windows Consultants in  Delhi NCR for (10-18) years of experience. Apply Now!