Head - Operational Risk - Digital Banking

Head - Digital Banking - Bank

KRA :

- In-depth understanding of Products specifically on Channel Management (Mobile Banking, Digital Wallet, Internet Banking, Merchant Acquisition, Debit Cards, ATM)

- Conducting of Risk & Control Self Assessment for all Products

- Product and Process reviews

- Monitoring of Key Risk Indicator for Digital Banking Products

- Operational Risk Incident reporting and conducting Root Cause Analysis

- Should be CA/CWA/CS/MBA

- Good team management skills, ability to work under pressure and good conflict management skills