Head - Managed Services - Cloud Solutions - Conglomerate

Managed Services Head - Cloud Solutions - Gurgaon location for a very renowned multinational conglomerate corporation.

- 15+ Years Exp in IT Service Management role.

- Experience in various functions of Managed Services Operations, Presales, Transition, Delivery.

- Led and delivered managed services and support projects in different Cloud platforms and / or in AI/ML space.

- Strong Consulting skills in managed services including process design, ongoing support and monitoring, and cost management.

- Experience in managing multiple cross-skilled teams working across shifts.

- Experience in using AIOps, Billops, FinOps and APM tools and delivering related services.

- Proven work experience in cloud support management or as a delivery leader

- Solid technical background, with understanding and hands-on experience in Infrastructure Operations, Service Delivery Management