Head - Learning & Development - EdTech

Job Description :

1. Take ownership of independently executing learning programs (needs analysis, pre-program execution, technology management, program execution, post-program engagement, training effectiveness measurement, quality, and improvement initiatives).

2. Be responsible for achieving promised effectiveness measures, business impact, and employee experience of learning programs.

3. Create and manage robust project plans to ensure project completion on schedule, within stipulated budgets and resource utilization targets.

4. Prepare and publish the Annual Learning Calendar based on the TNA, and ensure seamless execution of this calendar. - Co-design, drive and continuously improve new hire orientation programs to ensure seamless joining experience for employees.

5. Manage effectively the logistical administrative handling of deployment of all L& D programs.

NEW HIRE ONBOARDING : Co-design, drive and continuously improve new hire orientation programs to ensure a seamless joining experience for employees.

Training Needs Analysis :

- Work with LD leaders to conduct organizational TNA to Identify, analyze and prioritize learning Needs from across organizations using methodologies like surveys, interviews, FGDs, and external benchmarking.

Content Development :

- Research and curate content for specific learning journeys.

- Source and manage relevant learning materials utilizing a range of methodologies.

Vendor Management :

- Identify and Collaborate with best-in-class external service providers and LOD partners to deliver programs.

- Work with external content providers, LMS providers to onboard, manage, and troubleshoot services to support our initiatives.

- Work with the internal platforms team to represent needs of LD function vis-a-vis platforms needed to support LD needs.

Stakeholder Management Business Consulting :

- Experience in successfully managing multiple stakeholders across levels and managing competing business priorities.

- Ability to influence a range of business stakeholders to generate buy in and establish credibility

- Reporting, Mis, Budgets, Dashboards Training Effectiveness

- Develop LD dashboards for business reviews to report out on LD metrics, insights for ongoing/completed projects and provide actionable recommendations for the future in line with business and LD strategy.

- Evaluate and communicate effectiveness of Training interventions at a reaction, learning and application level to keep stakeholders informed of investment and impact.

- LMS Management and training administration with the help of an LMS and training administrator.

- Report on LD budget utilization.

- Manage the training MIS for the team - including creating courses, assigning courses, giving credit for the course completion etc.

Communication :

- Manage formal and information communications for LD team interventions to drive awareness, adoption and attendance among employees and leaders.

- Own the design and circulation of the training newsletter for quarterly circulation.

- Apply knowledge of effective learning and development methodologies, platforms and benchmarks to improve service offerings.

- Familiarity with e-learning platforms and practices

- Experience with measuring learning outcome vis-a-vis business objectives.

DELIVERY :

- Facilitate in-house training modules

- Facilitating meetings and discussions with stakeholders

Skills/Experience :

- The ideal candidate should be a graduate/post graduate with 5-9 years of LD work experience, with a good academic record, excellent oral and written communication, strong interpersonal skills, technical skills, attention to detail and a strong customer focus.

- The self-driven individual that connects quickly with individuals and audiences in order to build rapport.

- This is an individual contributor role

- Proficiency in working with data and generating insights (Excel, statistics) through multiple tools like MS-Excel, Databases, LMS, HRMS, ERP, etc.

- Proficiency in presenting concepts, ideas through power-point, emails, and narrative documents. Excellent communication and negotiation skills; sharp business acumen

- Conceptual strength on Learning Development with awareness of contemporary methodologies.

- Knowledge of various LD delivery channels across digital and face 2 faces (i.e. digital modules, scenario-based learning, gamification, classroom training, coaching, etc.)