Head - Learning & Development - BFSI

About the organization :

One of the leading Financial services, organization headquartered in Gurgaon .

Job Description :

Male candidates preferred .

Work along with the HR head and the function leaders to address organizational L&D needs by designing and executing L&D solutions at all levels thereby aiding to organizational growth. Responsible for developing a learning architecture, developing and managing online and offline learning content, managing end to end learning program life cycle, leveraging external seminars for functional training's .

QUALIFICATIONS, EXPERIENCE, & SKILLS:

QUALIFICATIONS:

Master's degree in Organizational Development / HR, Education, Psychology or related field, ISTD Diploma

EXPERIENCE:

12-15 years of total experience with 3-5 years of core Training and/or Organizational Development experience

Job Skills:

Essential

- Coaching and mentoring skills, facilitation, consulting, coaching, program development and management skills

- Confident, articulate and clear communication skills with all level of employees.

- Confidant public speaker

- Knowledge of management development program delivery

- Knowledge of principles of organizational development & organizational effectiveness

- Leverage Knowledge Management to drive new training content & methodologies

Desirable

- Ability to objectively analyze current practices, identify improvement opportunities, and lead the implementation and change/transition scenarios

- ISTD Diploma or equivalent certification in learning and development

ROLES & RESPONSIBILITIES:

Key Responsibilities:

- Lead the design and ongoing review of learning and development architecture aligned to overall HR and business strategy

- Liaison with function leaders within organization to ascertain functional training needs as per the organizational goals & direction

- Drive the training need analysis for needs in functional, behavioural and leadership areas across all functions

- Design and manage the annual L&D budget by estimating and forecasting entire L&D cost including content providers, external trainers and vendors

- Ensure development of relevant and effective online content for e learning modules and manage the ongoing content review and relationship with content development vendors

- Develops and deploy signature training programs

- Keep abreast with market best practices on L&D and develop a holistic approach towards L&D framework design through a blend of non-conventional modes of training such as gamifications, external workshops, seminars etc. along with conventional class room training, e learnings and job rotations etc.

- Drive the new hire orientation and new employee assimilation programs to ensure seamless joining experience for employees

- Design a training calendar based on the employee development plan (EDP) designed by OD team and ensure timely publishing and adherence to the training calendar

- Ensure development of training programs for ongoing business needs using robust principles of instructional design

- Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards

- Ensure all learning activities and materials meet with relevant organisational and statutory policies, including health and safety, employment and equality laws.

- Lead and manage programs for coaching and mentoring modules aimed at all levels .

- Work directly with business leaders and external subject matter experts to devise creative and innovative ways of learning and evaluate the outcomes

- Support the other functional teams in designing and hosting the learning content on the L&D platform. manage mandatory training's and monitoring of the training compliance's

- Strive towards building a culture of continuous learning and ensure employee engagement towards L&D initiatives

- Focus on learning effectiveness by leveraging a suitable framework to understand the effectiveness and ongoing improvement of learning content

- Manage L&D Partners and vendor relationships with constant focus on driving efficiencies in the length and breadth of solutions

- Develop a good external network to stay updated with good L&D best practices, be a part of forums like Association for Talent Development (ATD).

- Represent Learning Practices at external forums and create visibility for Talent Development practices

Other Responsibilities:

Transition & Change Management

- Lead the transition of L&D function by ensuring migration of processes, systems, vendors. Develop in-house capability for managing the department effectively.

- Design a robust communication strategy for L&D transition and work closely with internal communication team for delivery

Team Management

- Directly supervises associates within the L&D team. Responsibilities include interviewing, hiring, and training employees; planning, assigning, developing and coaching

- Ensure high engagement level in the team and effectively manage diversity

Isha Singh
Sr Consultant, Hr Hiring
Datawise Consultants