Head - IT - NBFC

Hiring for a leading NBFC at Mumbai

Our clients parent group is one of India’s largest integrated financial services providers with a 25+ year operating history. It covers the entire spectrum of financial services such as Stock Broking, Commodities Broking / Finance, Registry Services, Depository services, Merchant Banking & Corporate Finance, IPO distribution, Investment Banking, Realty Services, Insurance Broking/Distribution, and Distribution of Financial products like mutual funds, bonds, Personal Finance Advisory Services, BPO / Technology Services, Wealth Management and Loans.

Our client has forayed into the retail finance space with its Non Banking Financial Corporation (NBFC). It has a vision to be a leading loans provider delivering superior value to all stakeholders. They offer a complete bouquet of financial services products to its customers with secured lending products (such as Securities Finance, Secured Business Loans against Property and Loan against Gold).

JOB DESCRIPTION

A) Key activities of Manager – IT -

- Overall ownership / SPOC for the IT function.

- IT Infrastructure – LAN, WAN, Servers, Datacenter and Hardware Procurement / Management.

- Application Management – LLM / miFIN for both LAG & LAP, MILES for SF, New Commodities system, CIBIL etc.

- Coordination with Hyderabad Data Centre, MILES & Qualtech teams + Hardware procurement & maintenance vendors.

- EOD/EOM management for all systems.

- Coordination on all BRD / FSD related documents & processes across all products / systems.

- CR’s related documents across all products / systems.

- UAT – testing, completion & signoff’s across all products / systems.

- New systems production implementation / Production Releases / Patches / Data Fixes / Database Migration etc.

- Systems Review & Audit.

- Compilation & sign off of IT SOP’s.

- Data Security.

- WAS / SQL Queries.

- System MIS’s & Reports / Recon from a financial perspective with Fincon team.

- DRP /BCP.

- Escalation Management as per stipulated TAT’s.

- Trouble shooting all production issues for branches & users.

B) Key activities for Application Management -

- Enhancement Management

- Gather and validate inputs from the business regarding functional, non-functional and capacity requirements.

- Creating the Requirement document (BRD) with the help of business. This document would clearly mark the expectation of business from the product. This document would be created with the help of designated business people from their respective key areas.

- Maintaining dates and deadlines.

- Compiling the FSD & finalizing the same with users.

- System development wherever possible.

- Involving the user for UAT and taking all the relevant signoff etc.

- Taking the end to end ownership till the enhancement would be there on production.

Functional and UI Systems Testing

- Preparation and Execution of Test Cases.

- Conducting UAT, compiling Incident Logs with their corresponding resolutions and getting user sign-off.

- Bug Fixes and Regression Testing.

- Application Support

- Configuration and Masters Set up – Converting Business Policies into system masters maintenance.

- Single point of contact for all user queries, support and issues including L1 and L2 level support.

- Coordination with offshore team in case of L3 level support.

- Taking care of adhoc MIS and reporting requirement for various departments.

- WAS & SQL Queries for various functions.

- Schemes Master Maintenance for both LAG & LAP products.

Training

- User Training and handholding.

- System Administrator

- Product installation and deployment on UAT and Production server.

- Product Administration.

- Deployment of releases on UAT and Production server.

- Running EOD and EOM processes on Production Server / Date change on the system.

- Installation and configuration of product database on UAT and Production server.

- Coordination with Hyderabad Group IT / Data Center team.

- SPOC for all Application Infrastructure related issues.

- Log maintenance of system downtime.

C) Key activities of Hardware & IT Infrastructure -

Management of the following areas –

- LAN / WAN / Network monitoring.

- Hardware Inventory.

- Servers & Server Room.

- Data Center.

- Hardware Procurement.

- Servicing & Repairs.

- AMC’s & Preventive Maintenance.

- Processing all Tech Requests.

- Data Security.

- Support for Software & Licenses maintenance / upgradation for Windows / WAS / LLM / MILES / SQL etc.

- Daily back up of LAS Folder.

- Trouble shooting all system / network link outages & hardware failures such as switches / routers etc.

- Coordination with Hyderabad Group IT team & all Branches.

- SPOC for all IT & Hardware Infrastructure related issues.

CALL AT : 09811055003