Head - IT Infrastructure

IT Infrastructure Head

Industry - Strategy / Management Consulting Firms

Category - IT & Systems

Job Type - Permanent

Description :

- The incumbent will be responsible for technology operations and implementation of technology infrastructure which includes data centres, Cloud subscriptions (O365, Azure, AWS), network and Server/ Storage services, telephony, collaboration (VC/AV) service monitoring, End user services/ Service Delivery and related software. The person will be responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure.

Client Details :

- Our client is a leading provider of risk, financial & business advisory, tax & regulatory services, internal audit, and corporate governance services. The firm's global approach to service delivery helps provide value-added services to their clients.

Job Description :

- Works closely with CIO and partners with business applications teams to lead the technology infrastructure strategy and execution for the firm

- Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement

- Develop and manage strategic vendor partner relationships and run efficient Governance with the partners. Build strategic relationships for providing better services and creating value for the firm

- Conduct product and vendor evaluations ensuring best in class technologies is adopted in the firm

- Work closely with enterprise architecture and business applications teams for assessing cost and feasibility of required infrastructure and deploy / provision optimal infrastructure services

- Ensures the compliance with standards supporting integration of and convergence to new solutions as they emerge

- Hands-on technical expertise for direct oversight, problem-solving and participation for complex infrastructure implementation, system upgrades and operational troubleshooting

- Accountable for procurement and maintenance of Software/Hardware assets

- Develops, implements, and enforces incident, problem and change management using ITIL best practices

- Leadership for delivery of 24/7 service operations and KPI compliance. Provides insight and experience to redefine service level agreements. Drives the team to meet or exceed defined service levels

- Evaluate collaboration needs of a geographically distributed workforce and come up with a solution that works seamlessly across locations

- Monitor KPIs and IT budgets to assess technological performance

- Responsible for financial management including budget management and forecasting for a significant budget area

- Responsible for People Management including work plan development, performance management, and people development

- Leads the coordination and execution of Enterprise Disaster Recovery testing and reporting

- Drives operating efficiency through entitlement reviews and software contract negotiations and/or consolidation opportunities

Profile :

- 15+ years of total experience, including 10+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection

- Experience of leading overall infrastructure and end user services for a complex organisation and network, including multi-country setup, VLAN setup for regulatory requirement, managing data protection. Experience of working in similar roles with financial services / Telecom sector/ Large GICs is preferred

- Working knowledge of Storage Area Network (SAN) and related technologies, Cisco-based network communications technology, High availability and disaster recovery architecture, communication and related technologies. Should have worked on end user services automation and analytics in the past

- ITIL & PMP certifications are preferred

- Experience with regulatory compliance issues, as well best practices in application and network security

Job Offer :

- Attractive salary commensurate with industry norms

- Leading the establishment and execution of end-to-end IT infrastructure strategy

- To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mitali Bansal on +91 124 452 5481

Contact - Mitali Bansal - +91 124 452 5481

The Apply Button will redirect you to website. Please apply there as well.