Head - Internal Communication - Creative Services

KEY RESPONSIBILITIES:

- Lead, manage and grow the Communications team of the company for APAC region with a focus on skill development, training, improving efficiency and accountability.

- Work with leaders and team leads to develop and launch communication programs in a timely manner with emphasis on a balanced approach to planning, creativity and execution, in equal measure.

- Plan, implement and oversee best in class communications and branding strategies - mainly for Employer Branding, HR, CSR and BUs, and provide strategic communications support for the leadership and the management teams.

- Write, edit, publish all internal and leadership content, and content for awards and global listings for brand building

- Identify emerging issues and opportunities facing the organization and design communication strategies to manage their impact and drive the messaging across all channels responsibly.

- Own the voice of the company and ensure a consistently high level of execution excellence across all channels and geographies.

- Oversee the monitoring, analysis and response on media including social media

- Manage, evaluate and ensure integrity of communications between the company and various stakeholders, and uphold the Corporate guidelines at all times.

- Develop and establish new relationships with key media houses and journalists to provide better public relations, and be involved with and contribute to all efforts towards developing better Analyst Relations.

- Handle all media activities to increase exposure including responding to media queries promptly, monitoring the media, researching opportunities, distributing and following up on any proactive outreach to targeted media, drafting advertorials, and designing outreach programs through rich content and new branding ideas.

- Monitor and track all communication activities and efforts to measure success and effectiveness, and to ensure right targets.

Qualification and Experience -

- A Bachelors degree in any discipline, preferably Arts, English Literature or Mass Communications from a recognized university.

- 11 to 13 years of hands-on experience in internal communications, HR & recruitment communications, crisis communications, brand communications, CSR communications, event management, social media branding and communications, advertising, PR and media relations or a related field. Preferred industries include technology, ITes, global outsourcing or similar. Some advertising/agency environment experience will be a plus.

- At least 5 years of hands-on experience with ideating, developing, writing and publishing different types of content for HR and Recruitment, CSR, and Diversity & Inclusion teams; need for excellent storytelling skills and a passion for creating high-quality content that contributes to the brand image of the organization.