Head - Inside Sales - EdTech Call Centre

Our client is a large Education and Education Technology organization. They have been in business for more than a decade and are growing rapidly in the space of education technology now.

They are looking to hire a Head of Inside Sales to manage the entire Inside sales process for the BU. This team has more than 200 inside sales professionals.

The incumbent will be responsible for:

- Head the Inside Sales Strategy for the org

- Provide effective, consistent leadership to the unit

- Conduct periodic reviews to achieve revenue targets

- Lead and define the Inside Sales process with SMART KPIs

- Grow the team significantly in the coming year ensuring that the company meets its targets

- Ensure effective prospecting, up/cross selling, pipeline development

- Tracking and Managing Deliveries as per pre-defined markers

- Managing stakeholder communication

To qualify for this position you should:

- 12+ years of experience in sales

- 3+ years of leading a large Inside Sales team with >200cr INR Top Line

- Have excellent experience of Services Sales thru Call centers / Inside sales teams

- Have ability to understand and analyze sales performance metrics and improve performance via analytics

- Preferably have experience in FinTech, Cards, EdTech, Insurance or similar services domains

- Have a mature outlook and experience of leading large, complex projects

- Have excellent leadership skills

- Excellent communication

Please note:

- Your application will be managed with strict confidence and will not be shared with anyone without your express permission.

- Do let your friends know about these positions too and ask them to send their resumes to us.

- We will not be able to name the client offhand - till your profile is shortlisted by our team

Vipul Agarwal
Zend Consulting Services