Head - Information Technology - Retail

- Create and maintain Information Technology & Management strategy in line with business needs.

- Ensure Information technology and management are in-line with agreed strategy and policy of the company

- Manage the day to day operations of IT systems, ensuring that planning, end-user impact, change management, training, and quality management are properly addressed.

- Monitoring and follow-up of projects under implementation to ensure that deadlines, budgets and service levels are met and results delivered.

- Manage the relationships with external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.

- Manage the annual Information Management budget and any associated funds. Specifically to be responsible for the review, audit and prioritization of all information management tools.

- Organise and implement servicing and support of all Foundation IT systems to agreed service level standards.

- Direct and develop the Information Management team, working with them to plan and prioritise their workloads, set objectives, -

- Conduct appraisals and supported to continually improve their performance and results.

- Implement and maintain the Major Incident & Business Continuity plan for IT in line with corporate plans.

- Maintenance, Management and further development and implementation of IT related projects.

- Liaison closely with the Central IT team and RBL senior management for operational issues as well as few key projects.

Job Skills - 

- Highly computer literate; with Business Analysis skills

- Ability to translate organisational direction into specific team and individual job expectations, managing performance through effective monitoring, coaching, and feedback

- Resource management skills - To Influence results through appropriate staffing, budgetary management and maximization of available resources

- Skills to providing timely, concise, audience-appropriate information orally and in writing