Head - Human Resources & Administration - BPO

- Contribute to the vision of the organization by leading HR Strategy and Execution

- Design and execute performance management programmes, recruitment & staffing, Learning and development to ensure a high performance organization

- Develop and Execute engagement programs for a highly engaged and motivated employees.

- Oversee all HR initiatives, Systems, Process, Operations and Day to Day Tactics and Execution.

- Supervise and Lead the work of HR personnel and provide guidance on strategic and execution issues.

- Serve as the service point of contact for employment relations, and deal with grievances and violations involving disciplinary action whenever required

- Monitor adherence to internal policies, compliance, legal and statutory requirements.

- List, Anticipate, Understand and Resolve Risks originating out of People Management and Compliance.

- Leverage People and Process Data and Analytics to extract insights to continuously improve Employee Servicing and Satisfaction.

- Should Lead the Admin and IT functions for the organisation.

- To ensure complete satisfaction of people around all Day to Day Infrastructure ( Office, IT and Anything else affecting People )