Head - Human Resource - Healthcare/Pharma

Title : HR Head

Reporting to : COO / CEO

Location : Gurgaon

Education : MBA (HR)

SUMMARY HR Head is responsible for creating, maintaining and motivating a winning organization for the business

JOB DESCRIPTION :

- Define HR strategy in line with business objectives

- Ensure organization is employer of choice for doctors, nurses and other staff

- Help employees unlearn old practices and adopt new practices

- Create culture of customer service excellence and focus on clinical outcomes

Organization development :

- Define, recruit and on-board / induct organization for the business

- Assimilate new practices and employees into existing business; minimize employee turnover

- Define and document HR policies

- Prepare organization for rapid scale up and roll out of multiple centres

- Training and Development

- Develop training & development plans and implement them

- Monitor and manage career progression of employees

Performance Management :

- Define Balanced Scorecards for doctors and employees

- Define and implement - KPI, rewards & recognition systems

- Employee engagement and motivation including special focus on doctor engagement

- Manage Operational HR - HR processes, payroll, recruitment, etc