Director at Antrors HR Solutions
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Head - HR Shared Services - BPO/KPO/IT (14-24 yrs)
Role - Head - HR Shared Services
Location - Bangalore
Responsible for setting up & running a HR Shared Service in India for the Global Market for 25,00 employee across 20 plus geographies
- Team comprises of 200+ people in the Shared Services in India.
- Migrating work related to the various employee life cycle stages into the Shared Services
- Re-engineering the shop from a Process to a Value centre
- Focus on digitization and building a virtual environment
- Establishing load balancing and business continuity centers.
- Key contributor in various governance committees
- Redesigning the a HR contact centre
- Setting up a combined HR .
- Significant contributor to numerous roadmaps in HR - Payroll, Performance, Rewards, Talent
Provide leadership, strategic direction to the multi-location Global HR Shared Services with teams in Mumbai, Chennai, Bangalore . The Shared Services supports all the employees through various stages of the employee life cycle: from pre-onboarding support, Employee contact centre, Performance-Rewards-Benefits, Talent development and Learning, International Mobility, Retirals and Exit.
The mandate is to transform the operations into:
- An efficient International Knowledge Hub
- A reliable partner for stakeholders in providing world class employee experience
- An avenue of opportunities for professional excellence for people working in it
- The key focus areas being process re-engineering, leveraging technology & centralization of services.
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