Senior Consultant - Human Resource at Michael Page at Michael Page
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Head - HR Operations - Insurance (10-15 yrs)
Our Client, A leading Insurance Firm, is looking to hire Head of HR Operations to manage end to end HR Operations.
- Lead, mentor, and manage a team of HR professionals, including HR operations, payroll, benefits administration, and HRMS (Darwin Box prefered), ensuring high-performance and alignment with company goals.
- Develop and execute HR operational strategies that enhance efficiency, streamline processes, and improve overall employee experience, taking into consideration the unique needs of the insurance industry.
- Collaborate closely with the Chief Human Resources Officer and senior leadership to align HR operations with the company's strategic goals and objectives.
- Oversee the design, implementation, and administration of HR policies, procedures, and programs, ensuring compliance with relevant labor laws and regulations.
- Drive continuous improvement initiatives within HR operations, leveraging data and analytics to identify areas for enhancement and optimize processes.
- Manage the end-to-end HR Ops for employee lifecycle, from recruitment and onboarding to performance management, talent development, and offboarding.
- Ensure accurate and timely payroll processing in collaboration with finance and payroll teams, and handle any related discrepancies or issues.
- Develop and maintain HR metrics and reporting mechanisms to track the effectiveness of HR operations and provide insights to senior leadership.
- Lead HR technology initiatives, including the implementation and enhancement of HRIS systems to support data-driven decision-making and automation.
- Partner with internal stakeholders to drive employee engagement, employee relations, and organizational culture initiatives.
- Stay informed about industry trends, regulatory changes, and best practices in HR operations, incorporating relevant updates into company policies and practices.
- MBA in HR Prefered
- [10 to 12 ] years of experience in HR operations, with a minimum of  years in a leadership or management role, preferably within the insurance or financial services industry.
- Proven track record of developing and implementing HR operational strategies that align with organizational goals and enhance workforce effectiveness.
- Strong understanding of Indian labor laws and regulations, particularly those relevant to the insurance sector.
- Exceptional leadership and team management skills with the ability to motivate and guide a diverse team of HR professionals.
- Analytical mindset with the ability to leverage HR data and metrics to drive informed decision-making.
- Experience with HRMS implementation, payroll processing, and HR technology tools.
- Excellent communication, interpersonal, and negotiation skills.
Location - Mumbai
Team Size - 10 - 12
Reporting - CHRO
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