Head - HR Operations

Responsibilities/Accountabilities:

- Lead and direct the Human Resource team to deliver comprehensive HR services to the business

- HRIS implementation & automation - Lead the Transition effort for successful migration to HRIS

- Supervising the implementation and adherence to PMS processes and timelines. Managing issues arising due to PMS rollout

- Dealing with escalations of complex disciplinary/grievance and HR issues, using HR and insightful company knowledge in evidencing appropriate decision making skills

- Implementation and compliance/adherence to new HR policies, procedures and processes. Ensure all company policies and procedures are up to date in line with regional employment laws. Ensure line managers are up to date with changes to any policies

- Implementation and successful execution of all activities/events/drives planned in the Engagement Calendar for all PFW businesses

- Drive grievance handling, employee satisfaction and identifying areas that require improvement.

- Ensuring the successful execution of various reward and recognition schemes for all the PFW businesses.

- Implementation of HR Analytics to the Senior Management. Improvising current reports and develop ability to churn data on demand

- Leading the team to manage and curb on absenteeism and unplanned leaves of employees