Consultant at CareerNet Technologies Pvt. Ltd.
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Head - Growth - eCommerce (12-15 yrs)
What you'll Do
Key activities include:
a. To build a bottom-up short term and the long term demand & supply plan factoring in the inputs from central planning and category teams.
b. Work with the team members within the category and in external support functions to execute on strategic objectives.
c. Translates the strategy into day-to-day decisions and opportunity identification.
d. Closely monitors the business metrics and alters the plan as required.
e. Works closely with stakeholders like category managers,IPC, Supply and Demand planning team to come with an in-stock/Inbound plan for a particular category.
2. Strategy & Design:
a. Build the strategic roadmap for the business and drive execution with categories, product teams and various other stakeholders
b. Own the fulfillment design/strategy for the BU - Identify the right fulfillment type for each business cohort and operationalize it in a sustainable manner.
a. Drive growth of the business through horizontal customer initiatives such as acquisition, retention, cross-sell and increasing the wallet-share
b. Work with product teams to launch unique initiatives for the BU needs
4. Category Marketing:
a. Own the customer & brand value proposition for the BU
b. Work with the marketing team to launch & scale digital brand & performance marketing campaigns.
5. Customer Experience
a. Drive initiatives with the product & merchandising teams to improve the buying experience of the customer right from pre-purchase decision making to delivery.
6. Business Operations:
a. Drives in stock, inventory turns, and supply chain improvements. Translates data analysis into decision recommendation.
b. Ensure asset availability, sellers readiness and right inventory metrics to enable the business to meet its demand numbers.
c. Drive the strategic initiatives around operations and sellers to ensure right seller experience and deliver the right customer speed.
d. Responsible for capacity planning & utilization, instock & regional utilization & overall inventory health.
a. Manage a team of 15-20 member
b. Build a culture of innovation, self-motivation & organization first mindset
c. Mentor and groom the team
d. Be an inspirational leader
- Strong program management skills, multi-tasking ability & interpersonal communication
- ability to work with multiple cross-functional teams on fragmented workstreams
- Strong analytical orientation and customer understanding
- Strong product & technical orientation
- Strong Bias for Action.
- Ability to translate strategies into execution plans and take them to completion
- Must be willing to learn & develop an eCommerce way of thinking
What you'll need:
- Educational background - Graduation, MBA is preferred, from Tier 1 and 2 colleges
- Work experience of 6-10 years
- Prior experience in supply chain is preferred
Practically the entire categories will be your key stakeholders; beyond those, you will work with internal to stakeholders such as Product, Engineering, Marketing, Central Supply Chain Planning, Design and Operations, Business Finance; and also external stakeholders such as brands, etc.