Head - Food & Beverages/Events

- Collaborate with PMO & operations team to identify & implement process improvement initiatives. Identify cost optimization initiatives

- Supervise and monitor facility takeover for cafeteria & events services and ensuring facility preparedness for the planned services

- Facilitate clients visits at premises and address their F&B and Events requirements

- Seamless support for corporate events and Chairman Office events

- Organize & support events such as Various business pavilions, Conferences, organizational activities etc.

- Direct the team for regularly monitor of the service delivery of F&B vendors and their adherence to SLAs and food quality

- Responsible for appointing a food committee

- Organize regular food quality audits along with food committees. Reporting the audit findings to Global admin head.

- Analyze and share employee feedback/grievance to F&B head and Events head to communicate the same to the vendors

- Ensure standardization of cafeterias in a region

- Monitor inventory and approve vendor requests for cafeteria equipments

- Budget and expense analysis. Prepare capex & opex budget for facility based on of expenditure and forecast.

- Share the budget report with Global admin head for approval

- Define KRAs/KPI & monitoring performance and career progression of team members

- Provide final recommendation to HR on annual and mid-year appraisal for team