Head - Exports - Porcelain Slab Manufacturer

Head - Exports (largest porcelain slab manufacturer)

About the Client :

One of the leading exporter Porcelain tiles, Big Slabs and Ceramic tiles to United States, Canada, Europe and Australian countries.

Overview :

Responsible for International business development, sub-vendor development, logistics, quality control, procurement of all natural stones, Big slabs & quartz.

Key Responsibilities :

- Handling customers in overseas market, execution of orders, business operations, quality, production, logistics & vendor development.

- Implementation of new production methods to fulfill the objectives of the company.

- Manage vendors globally and maintain zero complaint status with the clients worldwide. Implementation of company-wide solutions, effective & creative business strategies, quality services & emphasizing to adapt the stringent quality standards as per the advice of satisfied customers.

- Maintain long term & mutual beneficial relationship with customers & professionals.

- Constant endeavor to increase the sales through inventory of new stones, cost control, sales enhancement by adapting accurate marketing skills,

- Collaboration with the sales team, creative & profitable business approach, customer satisfaction with the quality service without any delays.

- Maintaining inventory of new customers globally. Constant monitoring of competition with merchandising techniques to prove ourselves as a dependable exporter & service provider globally.

- Achieve the target of company with the implementation of company wide solution to deliver high profits, zero complaint status with the customers based on their feedback.

Requirements:

- 15 years of experience in a similar role

- Bachelor's Degree; MBA a plus but not a requirement

- Experience in the porcelain industry, Big size Slabs and Premium product - A must;

- Excellent negotiations skills

- Fluent in English. Additional languages are a plus