Head - eCommerce - FMCG/Retail - IIM/ISB/FMS/MDI/XLRI

Head - eCommerce

CBO Digital - Confidential

Domnic Lewis has been mandated to hire a CBO Digital - Confidential for Mumbai location

Role:

- Develop and implement sales plans for Growth's verticals.

- Spearhead profitable sales growth across all channels.

- Manage and optimize LTV/CAC across channels.

- Enhance market share and visibility in digital channels.

- Provide guidance to teams overseeing website operations, e-commerce platforms, apps, content platforms, and other digital D2C initiatives.

- Take ownership of key metrics including Sales, Traffic Engagement, LTV/CAC, NPS, and S&OP.

- Establish and manage an effective acquisition funnel with diverse sources and strong customer loyalty.

- Drive marketing channel performance, manage budgets, and maximize ROI.

- Take charge of revenue generation from e-commerce and digital marketplaces.

- Develop, implement, and oversee S&OP and channel marketing programs.

- Strategically increase market share in marketplaces through product enhancements, marketing efforts, and tactical interventions.

- Cultivate and maintain high-level relationships with marketplace partners.

- Collaborate with product and brand teams to achieve sales objectives.

Required Skills:

- Analytical thinking and creativity.

- Passion for sales and marketing.

- Proactive problem-solving and innovation.

- Strong numerical and data analysis skills.

- Excellent oral and written communication.

- Effective relationship management with internal and external stakeholders.

- Influencing and leadership abilities.

- Target-oriented mindset with a drive for learning and achievement.

Education and Work Experience :

- MBA from a tier-1 institute, with a minimum of 11 years and maximum of 14 years of experience in sales & marketing, including at least 5 years in D2C/digital space, preferably on the brand side.

- Demonstrated leadership experience and ability to thrive in high-pressure environments.

- A passion for numerical analysis.

- Exceptional problem-solving skills.

- Strong planning and analytical skills with a penchant for innovative thinking.