Head - eCommerce Business

Head of Ecommerce.

Location Mumbai.

Experience Range 8+ years.

Mandatory Requirement:

- Heading E-commerce verticals in the past is a must. Work from Office is a must. About the client:. We are a leading low-calorie ice cream brand that's redefining the frozen dessert industry with our delicious, guilt-free treats. As we continue to expand and innovate, we are looking for a dynamic and experienced Head of Ecommerce to lead our online sales and presence.

Job Roles and Responsibilities:

- Ecommerce Strategy: Develop and execute a comprehensive ecommerce strategy that aligns with the brand's goals and values, focusing on revenue growth, customer retention, and user experience.

- Website Management: Oversee the management and optimization of our e-commerce platform, ensuring it is user-friendly, visually appealing, and regularly updated with new products, promotions, and content.

- Sales and Revenue Growth: Develop and implement sales and marketing campaigns to drive online revenue, monitor performance, and make data-driven decisions to achieve targets.. Customer Experience: Prioritize an exceptional customer experience, including a seamless purchasing process, responsive customer service, and efficient order fulfillment.

- Digital Marketing: Collaborate with marketing teams to create and execute digital marketing campaigns, including SEO, SEM, email marketing, and social media initiatives to drive traffic and conversion

- Analytics and Reporting: Regularly analyze data and key performance indicators to track online sales, customer behavior, and website performance. Use this data to make informed decisions and improvements.

- Inventory Management: Coordinate with supply chain and operations teams to ensure adequate stock levels, and implement inventory management best practices.. Team Leadership: Build and manage a high-performing ecommerce team, provide coaching and development opportunities, and foster a culture of innovation and excellence.

- Qualification and Experience:. Bachelor's degree in business, marketing, or related field; MBA is a plus.. Proven track record of at least 8 years in e-commerce, including leadership roles.. Experience in the food industry or a consumer-packaged goods (CPG) environment is advantageous

- Strong understanding of e-commerce technology, trends, and best practices.. Proficiency with e-commerce platforms, content management systems, and analytics tools

- Excellent analytical, communication, and leadership skills.. Results-driven and customer-centric mindset.

Other Details:. If you are a visionary e-commerce leader with a passion for driving growth and have a strong understanding of the digital landscape, we invite you to join our team and play a pivotal role in taking our low-calorie ice cream brand to new heights. Apply today to be a part of our exciting journey