Looking for Female Candidates in banking domain only The individual will be responsible for various aspects around Application Production Services - Incident, Problem, Change Mgmt, Risk Deliverables, Agile Adoption integrated with Agile Release Trains for Initiatives/Kanban, Proactive Monitoring framework, Performance Testing and Capacity Mgmt and Continuous Delivery with focus around operational excellence, time to market driving the customer and employee experience Responsibilities - Lead a team of highly skilled production services resources/SMEs (100 - 150 employees) who operate in extended team or Follow the Sun model for the relevant Business Tech vertical. - Ownership of - Run The Bank- functions for the relevant business vertical including 15% - 20% high critical applications. - Drive Operational excellence through adherence to incident & change management processes; root cause analysis of the incidents and present ideas on how to prevent the incidents from occurring in future - Drive Automation to simplify and improve based on technology strategy and master plan leveraging modern architectural patterns including AI/ML/RPA - Drive Agile Adoption to improve the resolution time, reduced defects, team productivity and collaborative learning environment - Operate in strong collaboration with US Leadership, local TI and CIO teams leveraging the power of people across the company - Keep up-to-date on current and upcoming features in relevant products and platforms, industry news. - Drive best practices to approach to continuously improve Bank of America products, processes, and tools. - Resolve bug, issues, improve application performance, and drive team excellence towards releases. - Continuously discover, evaluate, and implement new technologies to enhance customer experience Mandatory Skills :- - Experience in Development/Testing and Production Services with Digital Banking experience - Strong Application Prod Services background; Hands-on problem-solving skills with prior development background - Experience in Retail/Wealth Banking, Customer Experience Transformation (Omni Channel) and architecture principles - Work with senior management & stakeholders to identify problems, suggest solution and implement improvements. - Ability to communicate and influence global stakeholders in a fast paced operating environment managing critical customer experience Run The Bank function - Ability to lead a significant portfolio of diverse teams across 3 Hubs and drive strong employee engagement and talent development in a strategy capability - Working knowledge of multiple technologies - J2EE or .Net, Mainframe, RDBMS/Hadoop, API driven development, AI/ML in Agile construct

Chennai

Gurgaon/Gurugram

Hyderabad

Mumbai

Head/Director/General Manager/VP - Application Support - Banking Domain 

Head/Director/General Manager/VP - Application Support - Banking Domain  ,Job Description for Head/Director/General Manager/VP - Application Support - Banking Domain  in Mancer Consulting in  Chennai Gurgaon/Gurugram Hyderabad Mumbai for (18-28) years of experience. Apply Now!

Job Description for Head/Director/General Manager/VP - Application Support - Banking Domain  in Mancer Consulting in  Chennai Gurgaon/Gurugram Hyderabad Mumbai for (18-28) years of experience. Apply Now!