Head - Digital Service Operations - IT

Head-Digital Service Operations

- Should be from Engineering background with relevant experience in IT operations.

- Experience required more than 17 yrs in handling international large-scale IT Operations

- Should have experience in Managing a team of Site Reliability Engineers .

- Should have experience in continuous automation and proactively drive the maximum performance of services.

- Management of key Engineer functions like Cloud, Network and End User Computing .

- Should have practical experience of Microsoft 365

- Should have experience in handling the IT Infrastructure, Network operations.

- Proficient in Cloud Migrations (Azure, AWS or GCP), Application Performance Monitoring (Datadog, Dynatrace, AppDynamics or New Relix), Infrastructure Operations (like Splunk and Solarwinds)

- Able to handle IT Service management solutions .