Head - Digital Marketing - Internet/Online

Driving Revenue Growth through online channels

- Responsible for driving user acquisition and retention on app/web via Facebook marketing , GDN , automation, Drip channel, Re-marketing and customer segmentation

- Understand acquisition, conversion, revenue and retention strategy

- Work with all internal stakeholder to manage retention campaigns and hit monthly retention and revenue targets

- Drive key marketing channels like push & in-app notifications, re-marketing on retention

Analysis and Planning

- Collect customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns

- Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information

- Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities

- Obsess over customers and deep dive into their engagement with available analytical tools and platforms like Google Analytics, Oracle Responsys, Appsflyer and Moengage

- Identify behaviour and build marketing communication and a platform experience that converts potential/lapsed users into engaged users

- Perform creative analysis and Funnel analysis

Online Brand Presence

- Grow and expand company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram

- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

- With the team, manage and optimize Facebook campaign within each platform to increase the visibility of offers and communication

- Ensure brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management

- Handle content calendars development and execution

Focus areas

- Collaborate with other departments to manage reputation, identify key players and coordinate actions

- Work with creative team to ensure timely execution of campaigns

- Manage and own project timelines, creative quality, and content effectiveness

- A key part of the responsibility will centre around platform marketing to deliver a completely personalized user experience: surfacing the right content on right platform for right audience

- Support in preparing and executing monthly marketing calendar for various campaigns

- Strong understanding of SEO, SEM, Website on-page and off-page optimization, Email Marketing & Analytics.

Experience Level

- Should have 8-16 years of experience, of which 5-6 is in the space of digital marketing

- Should be experienced in handling brands in the digital space

- Should have handled campaigns to drive engagement online as well as generate leads.

- Knowledge in Google Analytics, Adwords & Facebook Ad Manager[PPC], Oracle Responsys, Appsflyer and Moengage preferred

- A Team player who can align with Offline team.