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19/09 Mohit Sharma
Senior Consultant at Indusion Consulting

Views:157 Applications:58 Rec. Actions:Recruiter Actions:0

Head - Digital Commerce - Electronics/Electrical Components Manufacturing Firm (8-12 yrs)

Mumbai Job Code: 1316341

Company Profile: One of the fast-growing electronics/electrical components manufacturing organizations headquartered in India, and has a presence globally.

Role Summary: Responsible for ensuring frictionless customer experience across a retail customer's fulfilment journey.

Key Responsibilities:

- Should have a strong background in Sales and Marketing Systems, Customer Engagement and Experience Management, New Age techs, Analytics, Planning systems, IT Infrastructure, IT Security, and AI/ML technology.

- Responsible for leading multiple transformational projects like setting up an E-Commerce platform, Call Centre, CRM, etc.

- Implementing new technologies like AI, Chat Bot, RPA, etc. to improve operation efficiency and revenue.

- Driving Digital Transformation Program

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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