Head - Delivery - Insurance Vertical

We are looking for Head of Delivery position with one of our client for Chennai location.

Please find the detailed Job Description below:

- 15 years + operational management experience

- Track record for delivering process improvements and transformation, including off shoring of complex processes

- First-hand experience of RPA a strong advantage

- Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US)

- Complex process background, preferably including accounting / financial processes. Not necessarily in life & pensions sector (will depend on COO background) but familiarity with financial services highly desirable.

- Ability to manage both service delivery and IT roles

- Ability to work in matrix / dotted line structure

- Strong communication and influencing skills - very important because of number of UK-based direct reports

- Personal flexibility and willingness to travel at short notice

- Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients

References are highly appreciated.