Head - Delivery - Enterprise Business

Position : Head of Delivery for Enterprise Business

Location : Chennai

Experience : 18-26 Years

Job Description :

- We are looking for a Head of Delivery for Enterprise Business, to work with next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Our digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage.

- We are on a journey of metamorphosing the experiences of the customer's customers by leveraging our industry-leading delivery and execution model, built around the strategy 'Automate Everything , Cloudify Everything, Transform Customer Experiences '. Powering organization's complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients' business.

Inward-facing :

a) Leading, growing and mentoring an enthusiastic team of 1000+ high energy professionals and making them successful leaders. Perason sholud have managed 100 million portfolio of SAP, Oracle, People soft etc deliveries.

This position will report to the business head based out of US.

b) Bringing strong technology leadership to drive high-quality work in the areas of IT Services

c) Bring through leadership to adopt new challenges and changes in the technology world and prepare the team to take on new frontiers as the business transforms with ongoing changes in demand

d) Ensure efficient delivery operations

e) Plan for optimum resource utilization and synchronize with HR for resource needs

f) Forward looking at adopting newer technologies to boost existing operations

Outward-facing :

a) Developing deep rooted relationship with existing and new customers

b) Providing them overall account management as well as business consulting, as required

c) Striking a good balance between client needs and team needs