Head - Customer Service - Telecom

We are looking for a candidate with MBA from a top b- school.

You will work in close coordination with cross functional teams ensuring high levels of coordination between sales & service at zones to ensure documentation compliance on sales.

You will be the key driving force to ensure effective management of relationship centers) and increased partner involvement.

Your business acumen combined with your analytical abilities will help in Increasing the productivity of agencies with regular review with zones.

You will be the key driver in reviewing & improving high customer retention through zones.

With your strategic direction, the team will lead timely execution of actions through to enhance rural experience.

With an eye for detail, you will operationally manage the entire product/service life cycle at the zonal level as well as track and report on performance of various initiatives.

Pl share your updated CV ASAP.