Role: Customer Experience Head Function: Inside sales/Customer Support Are you willing to Build and Lead a team of inside sales and customer support!! Here is a leadership role for you. Description: - Head of inside sales and customer support. - Design customer service processes that scale at every point in the customer lifecycle including sales, onboarding and retention. - Review and improvise existing policies to scale up on existing quality standards. - Recruit, train and build professional development plans for the customer facing team. - Monitor team performance, productivity and service levels on an ongoing basis. - Establish formal service level agreements for commitments to internal and external stakeholders, and iteratively improve upon delivery standards. Education: Any UG/PG from Tier 1 colleges. Requirement: - 10+ years - Relevant experience in leading large customer support teams Interested incumbents willing to build a team and lead the team of inside sales & customer support can apply.

Bangalore

Head - Customer Experience - Financial Services Startup 

Head - Customer Experience - Financial Services Startup  ,Job Description for Head - Customer Experience - Financial Services Startup  in Zyoin in  Bangalore for (10-16) years of experience. Apply Now!

Job Description for Head - Customer Experience - Financial Services Startup  in Zyoin in  Bangalore for (10-16) years of experience. Apply Now!