Head - Customer Engagement

Positions : GM - Customer Engagement (Strategic role in Customer Retention, Customer Experience)

Work Location : Bangalore

Experience - 12+ Yrs

Job Location: Bangalore

Job Description:

- The person is responsible for initiating and leading the customer persistence initiative.

- Should have good insight towards customer delight.

- Will be responsible for conducting customer satisfaction survey.

- See that the customer experience is on a higher side.

Why you should join

- Good Organisation with excellent work culture.

- Will be heading the department.

- We need people with strategy & policy formation experience.

- We are not looking for call centre or contact centre experienced people.

We are looking for people with a knack into retaining the customer for life long by better customer experience and loyalty. This person will function as the Voice of Customer.

Kindly revert back with the following details ASAP to process further.
Date of Birth:
Highest Qualification:
Current Organisation:
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Current Salary(Fixed+Variable):
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Amit
AVTAR Career Creators,
No: 10, Raja Nagar, ECR, Neelangarai, Chennai - 600041
Direct : 044 - 42941240